How to create a promotion

Promotions are a fantastic way to attract and retain customers for your business on One Platform. Whether you're offering discounts on orders, free items, or other special deals, setting up a promotion is a breeze. Follow these steps to create an enticing promo for your customers.

Step 1: Access the Promo Section

Start by logging into your One Platform account.
On the dashboard, locate and click onto the "Promotions" section.

Step 2: Create a Promotion

Once in the promotions page, click on the "Create a Promotion" button.
After you have created a promotion, give your promotion a unique and memorable name that reflects its purpose and appeal.

Step 3: Your Promotions Settings

Description: Craft a brief but compelling description that explains the benefits of your promotion to customers.
Promo Scope: Determine if the promotion applies to the total order value, delivery fees, or specific items in the basket.
Promo Type: Choose between a fixed value (a flat amount) or a percentage for your discount.
Value: Specify the discount amount or percentage.
Minimum Spend: Set the minimum order value required for customers to redeem the promotion.

Step 4: Customise your Promotion

Promo Code: Create a unique code that customers can enter during checkout to activate the promotion.
Promo Image: Upload an image to showcase your promotion visually.
Max Usage per Customer: Limit how many times a single customer can use this promotion.

Step 5: Save and Activate

Don't forget to activate your promotion by toggling the activation switch to "On."After configuring all the necessary settings, click "Save Changes" to ensure your promotion is ready to go.

Creating an attractive promotion can drive more orders and boost customer loyalty. Once your promo is active, watch as it attracts more customers to your restaurant!

If you have any questions or encounter any issues while setting up your promotion, feel free to reach out to One Platform's support team for assistance.