How to activate Delivery + Collection

Enabling delivery and collection options for your menus on One Platform is essential to meet the demands of your customers. Follow these steps to ensure that your menus can be ordered for both delivery and collection.

Step 1: Accessing Chains and Outlets

1. Start by logging into your One Platform account.
2. Navigate to the "Chains + Outlets" section.

Step 2: Enable Fulfilment Options

Once you're in the "Chains + Outlets" section, follow these instructions:

1. In the "Fulfillment" section, ensure that both "Collection" and "Delivery" are enabled. This allows your menus to be available for both options.

Step 3: Access Menus

Now, let's set up delivery and collection for your menus:

1. Click on the "Menus" section to manage your menu options.

Step 4: Configure Delivery and Collection

To activate delivery and collection for your menus, follow these steps:

1. Click on the ">" symbol next to the menu that you want to configure. This will bring up the menu options page.
2. Under the menu options, click on "Delivery."
3. Toggle the switch to enable the menu for delivery orders.
4. Repeat the same process for "Collection."

Step 5: Set Delivery/Collection Times

After enabling delivery and collection, you'll need to specify the available dates and times for these services. This ensures that customers can order your menu for the designated delivery or collection slots.

By following these steps, you make your menu items accessible for both delivery and collection, catering to a broader range of customers and expanding your business's reach.

If you encounter any issues or have questions about configuring these settings, don't hesitate to reach out to One Platform's support team for assistance.